Terms of Service

These terms govern your use of Tetrix Technologies' software and services. Please read them carefully.

Last updated: January 2025

1. Acceptance of Terms

By downloading, installing, or using any software or services provided by Tetrix Technologies ("Tetrix," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our software or services.

2. Description of Services

Tetrix provides software applications and related services designed to enhance productivity and organization through intelligent assistance. Our services include but are not limited to:

  • Mobile and desktop applications
  • Cloud-based services and synchronization
  • Data processing and analysis
  • Customer support and technical assistance

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the security of your account and password. Tetrix cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for commercial purposes without authorization
  • Reverse engineer, decompile, or disassemble our software

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

6. Intellectual Property Rights

6.1 Our Rights

Our services, including all software, content, and materials, are owned by Tetrix or its licensors and are protected by intellectual property laws. You retain ownership of content you create using our services.

6.2 License Grant

Subject to these Terms, Tetrix grants you a limited, non-exclusive, non-transferable license to use our software and services for personal, non-commercial purposes.

7. Subscription and Payment Terms

7.1 Subscription Services

Some features of our services may require a subscription. Subscription terms include:

  • Automatic renewal unless cancelled
  • Payment processing through third-party providers
  • Price changes with 30 days' notice
  • Cancellation at any time through your account settings

7.2 Refunds

Refund policies are subject to the terms of the platform through which you purchased our services (e.g., App Store, Google Play). Please refer to the respective platform's refund policy.

8. Service Availability and Updates

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical issues
  • Force majeure events
  • Third-party service disruptions

8.2 Updates and Changes

We may update our services from time to time, including adding new features, modifying existing functionality, or discontinuing certain features. We will provide reasonable notice for material changes.

9. Disclaimers and Limitations

9.1 Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that the service will be uninterrupted or error-free
  • Warranties regarding the accuracy or reliability of information

9.2 Limitation of Liability

To the maximum extent permitted by law, Tetrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Tetrix, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

  • Deleting your account through the app settings
  • Contacting our support team
  • Uninstalling the application

11.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of our services shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation if negotiations fail
  • Binding arbitration as a last resort

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or through the application. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tetrix regarding your use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@tetrix.tech

Company: Tetrix Technologies

17. Third-Party Services

Our services may integrate with or link to third-party services. These third-party services are not under our control, and we are not responsible for their content, privacy policies, or practices. Your use of third-party services is subject to their respective terms and policies.

18. Export Control

You agree to comply with all applicable export control laws and regulations. You represent that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country.

Questions About These Terms?

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